Privacy Policy
Effective date: January 1, 2026
Who we are
DetachaVox Shoe Repair School (“DetachaVox”, “we”, “us”, “our”) operates educational services for footwear care and restoration at the domain detachvox.bond.
Information we collect
- Account and contact details: name, email address, optional phone number, and messages you send us.
- Usage data: pages visited, approximate location derived from IP, device and browser type, and session duration.
- Transaction data: courses selected for purchase; payments are processed by third-party providers and not stored on our servers.
How we use information
- Provide and improve our courses and site experience.
- Respond to support requests and send service-related communications.
- Maintain security, prevent fraud, and comply with legal requirements.
Cookies
We use strictly necessary cookies to remember your theme preference and cookie consent, and functional storage for Fallows and Cart. You can clear localStorage to remove these items.
Legal bases for processing
Depending on your location, processing may rely on contract necessity, legitimate interests in operating our services, and your consent where required.
Sharing of information
We do not sell personal information. We may share data with trusted processors that help operate our services (hosting, analytics, payment processing) under confidentiality obligations.
Data retention
We retain information as long as needed to provide services, comply with legal obligations, and resolve disputes. Email inquiries may be kept for record-keeping.
Your choices
- Opt out of non-essential communications by replying “unsubscribe”.
- Request access, correction, or deletion of your information where applicable.
- Control cookies using your browser settings and our on-site consent banner.
Security
We apply reasonable technical and organizational measures appropriate to the sensitivity of the processed data. No method of transmission or storage is fully secure.
Children’s privacy
Our courses are intended for individuals 16+ unless otherwise permitted by a parent or guardian and applicable law.
International transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.
Changes to this policy
We may update this policy to reflect changes in our practices. We will revise the “Effective date” accordingly.
Contact
Questions about privacy? Email [email protected] or call +1 (415) 555-0183.